Custom Salesforce solutions and integrations
Do Salesforce’s standard features fall short?
Ceili designs and builds custom Salesforce solutions, integrations and Agentforce AI features when standard features aren’t enough.
Salesforce is a broad business platform on which you can build company-specific solutions for sales, marketing, customer service and other functions. We digitalise processes, build reporting to support data-driven management, and connect Salesforce to other systems using AI platforms, MuleSoft, Slack, Heroku, AppExchange apps and APIs.
What does Ceili do?
Custom implementations, integrations, AppExchange solutions and AI features
Tools and technologies
Apex, Flow, custom objects, Heroku, MuleSoft, Slack and APIs
Finance solutions
Invoicing in Salesforce and integrations with finance systems such as Procountor and Netvisor
Ceili’s products
Ceili GoPDF and our other products on AgentExchange (AppExchange)
Satisfaction
4.9 / 5 (Salesforce customer satisfaction survey 2026)
Languages
Finnish and English
Contact
CUSTOM SALESFORCE SOLUTIONS
Let’s choose the solution that works best for you
We first check whether your need can be met with Salesforce’s standard features, an add-on product or a ready-made AgentExchange (AppExchange) app. We customise when that delivers the best result.
SALESFORCE SOLUTIONS
Which solution fits your need?
The right approach depends on your need. Add-on products extend your existing Salesforce, ready-made AgentExchange (AppExchange) apps cover common needs cost-effectively, and custom development and integrations are the answer when your need is specific to your business.
You want to extend your current Salesforce
Add-on products and solutions
Field Service for managing field work, or Agentforce for AI solutions.
Your need is a common one
Ready-made AgentExchange solutions
Ready-made AgentExchange (AppExchange) apps for needs such as project management, resource planning or CTI calls.
Your need is specific to your business
Custom implementation or integration
Custom objects, Apex, Heroku and integrations make it possible to build a solution tailored exactly to your needs.
ADD-ON PRODUCTS
Salesforce add-on products extend your existing environment
We customise solutions in almost every Salesforce implementation, but only when there is a real need for it. Add-on products let you extend your current Salesforce to new needs without building everything from scratch.
CUSTOMER STORY
Kaleva Media develops its Salesforce solution together with Ceili
“A multimedia company like Kaleva Media has many demanding needs, and working with them has been really interesting. Our collaboration covers a great deal of custom development, integrations, and development work on ADvendio, an advertising sales and delivery platform tailored for media companies.”
Sanna Kallio, Project Manager, Ceili
AGENTEXCHANGE (APPEXCHANGE)
Ready-made solutions from AgentExchange
AgentExchange is Salesforce’s app marketplace (previously known as AppExchange). It offers a wide range of ready-made solutions, which are often the most cost-effective and agile way to meet a common need. The app doesn’t need to be customised, and its developer is responsible for maintaining it.
We help you choose the right solution and implement it.
Ready-made solutions built by Ceili
We have also built our own general-purpose apps that suit a wide range of needs and can be adapted to each customer’s requirements. For example, Ceili GoPDF is part of everyday work for many of our customers.
BLOG
Ceili GoPDF – Generate PDF documents from any Salesforce object
Ceili GoPDF supports all standard and custom objects in your Salesforce environment, so you can generate PDF documents from much more than just quotes.
INTEGRATIONS AND CUSTOM SOLUTIONS
Salesforce integrations and custom development
Salesforce can be customised almost completely with code, automation and AI solutions. Customer-specific solutions can be built using custom objects and Apex development, for example, and small helper tools are often handled outside Salesforce with open-source libraries.
Typical integrations and custom development needs
- Self-service ordering through an online store
- ERP implementations
- Recurring contracts
- Hourly billing
- Managing monthly donors in non-profit organisations
- Data enrichment services such as Vainu or Meltwater
- Finance systems such as Procountor or Netvisor
- AI platforms
CUSTOMER STORY
Balanco brings sales and marketing onto one platform in Salesforce with AI and Slack
“Implementing Salesforce has brought us significant benefits, especially in centralising information and improving transparency.
Integrating Salesforce, Slack and Koho has improved the flow of information and reduced data silos.
We can also now use data more effectively to support our business.”
Aleksi Kaukiainen, Platforms Manager, Balanco Oy
AGENTFORCE AND AI
AI features in Salesforce with Agentforce
We use Agentforce to build intelligent features that streamline processes and improve the customer experience. We also use other AI platforms and solutions as needed.
We assess every AI use case based on its cost and business value. We take forward the use cases that have a real business need and track the results together with you.
For us, AI is a professional’s tool
We also use AI in our own work: in design, Flow and Apex development, testing, documentation and training materials. Alongside Agentforce, we use other tools suited to the task.
AI-generated code or a solution proposal is not a finished implementation as such. Our experts are responsible for review, quality and finishing, and the time saved is used for the customer’s benefit: better testing, documentation and training.
“We have been building WSOY’s Salesforce environment with the help of AI for over a year. Our team delivers more functionality in less time, and AI writes most of the code.”
Otto Heikinmäki, Developer Team Lead & Senior Salesforce Developer, Ceili Oy