Salesforce CRM services

Ceili is a Salesforce Partner in Finland specializing in Salesforce CRM implementation, support, maintenance, and continuous development, including AI-powered solutions with Salesforce Agentforce

We help companies build and unify customer management, sales, marketing, and support functions on a single platform – Salesforce.

Our expertise covers customized Salesforce solutions, integrations, and AI-driven automation (Agentforce), enabling businesses to streamline operations, improve customer experience, and scale efficiently.

Salesforce Consulting Summit Partner
Ceili palvelut - Salesforce asiakastarinat - Salesforce customer cases

”Providing the best customer experience is not possible when sales and marketing operate in different systems. By adding marketing capabilities on top of our existing Salesforce CRM, we bridge the data gap and help to deliver better services to our customers. Ceili was an easy choice; from the first meeting we knew that their team was professional, reliable, and would be a pleasure to work with.”

Maxim Goreansky, Digital Marketing Lead, Helvar

Salesforce implementation projects

Salesforce implementation projects are the most important part of Ceili’s core competence, as we are an consultant company focused only on Salesforce solutions. We have implemented Salesforce for various organizations in different fields, such as industrial sector, media, energy, waste management, non-profit organizations and healthcare. Salesforce enables solutions that are completely customized to specific needs – regardless of the industry.

Ceili’s experts manage implementation projects with an uncomplicated attitude and our customers have said that it is nice to work with us.

Salesforce support, maintenance and further development services

Salesforce CRM platform implemented – what to do now?

The need for support and development rarely ends when the project ends. At Ceili, we want to support you in the best possible way even after the implementation of the CRM system. After the end of the project, we offer continuous support services for main users and further development for your various development needs. And, if your previous CRM project has failed at some level, we offer a Salesforce Re-Start service to resolve your situation.

Customized solutions for Salesforce

Salesforce enables versatile customer-specific implementations. On the same platform, there are practically endless possibilities in terms of business development, monitoring and reporting.

  • API interfaces enable the export and import of data to or from Salesforce flexibly with modern tools.
  • In addition, Salesforce offers many other possibilities and integrations in addition to the so-called traditional Clouds.
  • It is possible to download various third-party add-ons and help tools from the world’s leading Business application store (Appexchange).

Salesforce is by no means just a CRM – it is a broad and versatile business platform.

Some of our customers

Ceili palvelut - Salesforce asiakastarinat - Salesforce customer cases

“Ceili supplied us a solution including Sales Cloud, Service Cloud and Pardot (Account Engagement). Ceili’s Project Manager coordinated the project extremely well, was structured but flexible when needed and the key members of the team really knew their part of the system. Ceili also provided us with ideas and solutions related with integration with our digitalization project and raised questions if they thought that something was not in line with our best interest.”

Manufacturing Company, AppExchange review

Read customer experiences

Salesforce®, Sales Cloud®, and others are trademarks of salesforce.com, inc., and are used here with permission.