Story of Ceili

Ceili started the Salesforce business in 2014 and joined Salesforce’s Partner program in 2015. During the first years of operation, the development work was initially small-scale, but started to grow over the years. In 2018, the company’s founders decided to invest more strongly in growth. This led to corporatization of Ceili’s business into its own business from Ceili Group in March 2019. From now on, Ceili Oy has focused only on Salesforce business and its growth. In 2019, our turnover was 0.64 million euros and in 2022 it was 2,2 million euros. 

During these years, our company has served more than 50 customers and cooperation with almost all of them continues. At the same time, the average size of projects and customers has risen strongly. Most of the customer relationships have developed from a customer-supplier relationship to a close partnership and joint development. Our company’s strength is a committed corporate culture focused on deepening expertise.

Our customers’ industries include e.g. industry sector, media, energy, waste management, charity and healthcare. Our strategy is to operate in different industries and focus on Salesforce’s deep expertise and its optimization for different business needs. This strategy works well – our customers’ businesses are very different, but sales, customer service, customer relationship management and digital marketing work in different organizations based on the same starting points.

We want to do our work so well that our customer’s project manager becomes a star in his or her own organization. This ensures the success of projects and long-term cooperation with our customers. In addition, we invest a lot in the well-being of our employees and make sure that their workload does not become too large. This ensures the endurance of our talents and the success of projects.

We also invest in the fact that our staff is diverse and our expertise is constantly deepening. We want to hire long-term IT professionals and young stars of the future for our organization. Our consultants from different backgrounds bring a wealth of experience to our work and help us better understand the different needs of our customers. We want to be an uncomplicated and comfortable partner. The average of Ceili’s grades in Salesforce’s satisfaction surveys is 4.9/5.0, which means that we have succeeded very well in this goal.

Ceili’s goal is to be one of Finland’s best-known and most sought-after Salesforce partners. The goal has made good progress, but the work towards the goal still continues.